How to Write a Top Quality Customer Service Resume


One of the first hurdles that you need to get over for any job application is sending in your resume. Your resume is a showcase of all the things you know, can do and the experiences you have, and these things can shape whether or not you are successful in getting an interview.

Some of the issues you could face include not having relevant experience (particularly if you are a student) or not knowing what to include or how to put together your resume. All of these things could leave you looking unprofessional, or not quite right for the job, meaning that you don't even get to have an interview.

We are here to help, we have put together a how to guide to help you to write a great quality customer service resume. All to make sure that you get noticed and get yourself a meeting with your new prospective employers.

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How to Write a Top Quality Customer Service Resume?


Know who you are targeting

It is important to try and tailor your resume and any covering letter to the person that you are writing to. But this we mean look at their job title, if you have it, and figure out what part of the business they play the biggest part in. If they are solely within customer services, then focus on that, however, if they also work on marketing or social media, then add this in too.

Match the job description

As well as focusing on the key areas that you may be expected to work in, it is also a good idea to try and make sure that the experience that you highlight in your resume matches the things that they are looking for in their job description. This will show that you have the right skills that they are looking for and can really help with your chances.

Highlight your own unique value

Every single one of us has our own unique value that we can bring to the table. Your resume is your chance to showcase this. If there is something that you can do or have done, which you feel is going to impress them, then make sure that this is included. You might be surprised by how much you can appeal, just by showing what makes you different from the rest of the pack.

Always be factual in the things that you include

It can be tempting to exaggerate the truth in your resume, and in fact, this is something that plenty of people are guilty of. However, there really is no benefit to this, in fact, it could prove detrimental to your best efforts. Instead, it is a good idea to be factual and stick to things that are actually true. If you lie, then chances are that it will only come around later on and trip you up, making you appear untrustworthy and even unprofessional.

Be prepared to back your claims up

If you do have something to brag about, then this is definitely something that you should do. But, be prepared to back it up. If you can't in your resume, then you may be asked to do it person. Which means that you will be able to give evidence, or provide more information with regards to the things that you have said you can or have done in your past career.

Use a top quality resume template

If you are relatively new to writing resumes, or feel that your previous attempts haven't quite been up to the mark, then you might want to take a look at some of the web's resume templates. These templates are designed to give you the bare bones of your resume, making sure that you have everything in place and that you are making a good start.

Use professional language and always proof read

The way that you write your resume is going to be the way that you are perceived to your prospective employer. So, you will want to try your best to put up a professional impression. Try to use language that is appropriate for business use, and steer away from any slang. You should also take the time to spell and grammar check your resume and these types of errors can really have a impact on whether or not they want to progress your application any further.

So, there you have it, the things you need to remember for your resume. Keep it professional, be honest and highlight your skills and you will be well on your way to getting that interview and hopefully that dream job!

Home > Resume Tips > How to Write a Top Quality Customer Service Resume?

Wondershare Editor

Posted by to Resume Tips

Published Jan 11,2018 20:29 pm / Updated Oct 31,2018 17:23 pm

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