Customer Service Cover Letter Sample to Get a Customer Service Assistant Job

If you are social in nature and enjoy assisting other people to meet their obligations, the customer service job is ideal for you. This task involves sharing your expertise and knowledge so as to assist the clients or customers of a firm. This can be done in person or through telecommunications media such as the phone, email, live chat or video call. Here is the cover letter for customer service that you need to write so as to get a customer service assistant job.

cover letter for customer service

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Sample Cover Letter for Customer Servise

Jamie Carrigan
Los Angeles, LA 70187
Phone: 512-708-1876

October 12, 2018

Mr. Dennis Logan
Empathy Call Center Ltd,
Los Angeles, LA 70187

Re: Customer Service Officer Position

Dear Mr. Logan,

It is an honor to submit my application for the Customer Service Officer position in your company. I have been in this industry for 4 years. Hence, I have substantial experience in helping clients as well as other stakeholders to receive directions, information and other forms of advice. In addition to this, I have received training in Information Technology (IT). As such, I can apply IT solutions in the delivery of customer service. By relying on my knowledge and training, I can prove to be a highly skilled and valuable customer service assistant in your firm.

In my career, I have worked with a variety of client services firms. I have also been employed in many other roles in addition to the Customer Service Officer. Some examples of these are being a receptionist, accountant's assistant, IT guy and messenger. By participating in these roles, I have gained a comprehensive perspective of the world and understand client relations on a deep level. In addition to that, I have gained a myriad of extra skills.

Throughout the length of my career so far, I have had the opportunity to discover some personal inner traits that I was not aware of. Firstly, I thoroughly enjoy helping out the people around me. I am passionate about my work and results-oriented too. Hence, I always ensure that every task that I embark on is completed successfully. In addition to that, I also enjoy working with teams.

The opportunity to work at the Empathy Call Center Ltd is a perfect chance for me to learn and assist clients while interacting with firms all around the globe. I would really appreciate the chance to meet you and exchange some details about the responsibilities involved in this position. Thank you for receiving my application. I look forward to hearing from you soon.


Jamie Carrigan
Los Angeles, LA 70187
Phone: 512-708-1876

How to Write the Opening Paragraph of a Cover Letter for Customer Servise

The opening paragraph of your Customer Service cover letter should indicate the specific position that you are applying for. It should also show the length of your experience and the skill set which you have. Show how you intend to apply these personal resources in the position that is available. In doing so, you are able to demonstrate the skill of inference. Furthermore, indicate what you can do for the organization and not what the organization can do for you. Ensure that you are accurate while explaining your skills in the cover letter for customer service job and how you would implement them.

How to Write the Main Body of a Cover Letter for Customer Servise

The main body of a Customer Service cover letter explains your capabilities in more detail. Here, you can explain your experience. You can show any other jobs or positions that you have ever taken in your professional career. Having done so, explain how taking these jobs improved your capability. More specifically, show how they have prepared you for the current, open position. You can also explain your personal talents and any other information or traits that can help you to stand out from the crowd of applicants and deliver the results that your potential employer is expecting.

How to End a Cover Letter for Customer Servise

The last paragraph of a Customer Service cover letter is just as important as its beginning and middle. Here, you can show how the chance to work at the target company will be a great opportunity for learning and career growth for you. Explain why the target company is your choice and not any other firm. This requires that you perform research about it and also have passion about working there. Request a meeting for an interview and position discussion purposes. While doing so, make sure to maintain courtesy.

Other Writing Tips to Make a Cover Letter for Customer Servise

You should always follow the required format when writing a cover letter customer service. This can be ensured by referring to professional sample letters from the Internet or any other source. Using the customer service cover letter samples can help you to get the right structure, correct your mistakes and improve your overall strategy.

Home > Cover Letter Tips > The Best Customer Service Cover Letter in 2018

Wondershare Editor

Posted by to Cover Letter Tips

Published Oct 17,2018 18:39 pm / Updated Nov 13,2018 17:15 pm


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